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FAQ

FAQ

  • Payment Methods
    We do not accept checks under any circumstances. We only take cash or credit/debit cards in which a physical or digital receipt will accompany the Bill of Lading.
  • Hours of operation?
    We are open from 7:00am to 7:00pm 7 days a week.
  • General Information Bulletin
    Everyone who chooses to purchase services from CALDWELL'S MOVERS LLC must accept a copy of the FMCSA/ODOT General Information Bulletin paperwork. Its a packet informing both Shipper and Carrier of their Rights and Responsibilities.
  • Cargo Valuation
    You are the Shipper and we are the Carrier. Therefore, Shipper must choose one of 4 types of valuation. Cargo Insurance option 1.) CargoCert.Com is a Nationwide Independent Insurance Company. They specialize in certificate of insurance to cover your cargo ( household goods ). Visit https://Secure.CargoCert.Com and please provide the certificate of insurance day of move. Cargo Insurance option 2.) Waiver of full ( replacement ) Value Protection. It provides minimal protection of the individual article multiplied by $0.60 cents per pound. Cargo Insurance option 3.) A third party insurer by Shipper ex. Renters or Homeowners Insurance. Cargo Insurance option 4.) Caldwell's Movers LLC, covers zero deductible valuation for increments of $80,000, $160,000, $500,000 and a cap at 1 million.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

FAQ

FAQ

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